Mobiliti FAQs

Is Mobiliti Secure?

Absolutely. Mobiliti utilizes a high level of security authentication and encryption safeguards.

  • Why Text Banking is secure:
  • View accounts by nicknames you set, not account numbers
  • No detailed personal information is sent
  • Why phones using Mobile Web and APPS are secure:
  • 128-bit encryption masks your sensitive information
  • Password is required each time you log on
  • Consumer's private "picture and pass phrase" are displayed to protect against "phishing".
  • Mobile Website, and Apps automatically sign off after 10 minutes or when you close your browser window or App.

How much does this service cost?

Mobiliti is a free service for you, although standard messaging and data charges may apply through your mobile service provider.

Do I need a Smartphone and mobile web access to use Mobiliti?

No, we also offer Text Banking! Any mobile phone with texting capabilities can send a text to view account balances and history as well as receive text alerts.

Which phones can I use for Mobiliti?

  • Text Banking - Any text compatible mobile phone
  • Mobile Website - Mobile phones with internet access
  • TouchBanking App for smartphones - Select Android, iPhone and Blackberry phones

What type of accounts can I access with Mobiliti?

Mobiliti will provide access to the same accounts that are viewable through online banking, including checking, savings, CD's and Loans.

How do I sign up for Mobiliti?

Enrollment is completed through our Online Banking system. Click here to enroll in Online Banking.

What if I change or lose my mobile device?

You can manage your mobile accounts and devices by selecting "Manage Devices" located in the Services > Mobiliti section of your Online Banking session.